UX and personalization

What can we learn from customer experience?

Why and how thorough user research must be the driver behind design and development?

How to research users’ behavior patterns to establish the best ways to deliver information to them to get their attention?

How personas help the project team understand and empathize with users? What are users’/ employees’ needs and how can digital assist?

How to create and manage content for diverse employee groups?

How to handle different languages in a global/regional digital workplace?

One big platform or multiple-tool approach? what tools and channels should be defined as the main means of communication to the different employee groups?

How to design an intranet that boosts employee productivity?

Employee engagement and activation

Engagement-first approach: how to reassess your team’s and organization’s digital communication and engagement strategy?

How to keep the employees engaged before and after the rollout?

How to design the platform that responds to the needs of employees and makes them more productive?

How to deliver engaging content on the tools you have?

How to put the employee in the focus & accompany their change journey?

What is the key to getting through the internal audience?

How to identify role models and influencers and work with them?

Future of Work and Tech

How can we get ready for digital natives entering the workforce?

What technologies will affect our work in the next 5 years?

How can AI and Voice technologies make our employees’ life better and complement the digital workplace?

Intranet on a smart watch? Hoax or a useful addition?

How do get to know users and develop use cases for the use of chatbots and digital assistants

new ways of information access based on evolving cognitive technologies

how to build knowledge graphs employing cognitive technologies?

Knowledge and Collaboration

How to make knowledge findable, transparent and accessible to all employees?

How is consumer social affecting and setting expectations for internal communications?

How to assess Knowledge capitalisation and collaboration level?

How to include, encourage and active your employees to collaborate in the Digital Workplace

What are the concrete ways to boost information sharing and encourage people to contribute and create knowledge in the enterprise

How to bring up the value of collaboration to the remote workers?