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Session

Governance and Content strategy overhaul as a starting point for introducing AI

Case Study

Monday, June 30

05:45 PM - 06:10 PM

Live in Berlin

Less Details

We have recently launched our new intranet, built around the needs of the users, as well as editors. Under the motto “no owner – no content”, we have built a new governance model that ensures that the content we publish is up to date. With the help of content health dashboards we are able to see and update pages in real time. All of this guarantees that our data is clean, and employees have access to the latest info. This solid foundation made it quite easy to introduce AI in our intranet.

In this presentation you will learn:

  • Why COOs are the intranet team’s best friends (or they should be)
  • What is guided user experience and why it boosted the engagement with the intranet so much?
  • How to keep the content up to date in real time?
  • How to identify the use cases for AI, and how to implement it?
  • Content health dashboards – why is it crucial to have one?
Presentations

Speaker

Jolanda Golubic Däumer

Manager Intranet Change and Governance Lead, SAP SE

Change & Enablement Manager, Governance Lead, Communicator, Innovative Thinker, Intranet Consultant, Design Thinking Coach, User Experience Optimizer, Consensus-Finder, Team Player.
Focused on Intranet and Enablement Topics since 2001 with main focus on people change management, end user enablement, governance topics, as well as Works Council alignment.
Main drivers: support ways in which our Digital Employee Experience can make life at work simpler, better, and also more fun!

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Company

SAP SE

www.sap.com
SAP is the leading enterprise application and business AI company. We stand at the intersection of business and technology, where our innovations are designed to directly address real business challenges and produce real-world impacts. Our solutions are the backbone for the world’s most complex and demanding processes. SAP’s integrated portfolio unites the elements of modern organizations — from workforce and financials to customers and supply chains — into a unified ecosystem that drives progress.
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