Ana Isabel Machado Morgado

Speaker

Ana Isabel Machado Morgado

Internal Communications , TAP

At TAP Air Portugal since 2010, Ana Morgado is a senior team member of the airline's Internal Communications team, dedicated to enhancing employee engagement and recognition. Her expertise lies in fostering a positive workplace culture that values and celebrates the contributions of all employees.

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Session

Transforming Employee Experience - TAP Air Portugal’s Behavioral Change Program

Case Study

Monday, June 30

09:35 am - 10:00 am

Live in Berlin

Less Details

How TAP Air Portugal, the major Portuguese airline, developed an internal program of behavioral change, based on communication, gamification and recognition, for a diverse and disperse workforce, for an improved employee experience.

In this presentaion you will learn:

How TAP used communication to drive behavioral change.
What role gamification played in boosting engagement.
How recognition was integrated to enhance employee motivation.
How TAP tailored the program to fit a diverse, dispersed workforce.

Presentation

Company

TAP

https://www.flytap.com

TAP is Portugal’s leading airline and is a member of Star Alliance since 2005. Flying since 1945, TAP Air Portugal has its hub in Lisbon, a privileged access platform in Europe, at the crossroads with Africa, North, Central, and South America. The Portuguese airline is the world leading airline between Europe and Brazil.

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