I make experiences simple to help people take action.
I can usually be found:
1. Learning about people; their needs and experiences.
2. Discovering new ways to tell stories with purpose.
3. Collaborating with product managers and UX designers to refine ideas, journeys and ecosystems.
4. Designing useful solutions and opportunities that empower people and brands.
5. Supporting writers in content design and design thinking.
My key skills include content strategy, content design, content writing, content editing, UX writing, technical writing, intranet management, change management, change programmes, internal communications, community management, CMS training (development and delivery), and video editing.