The modern mobile AI enabled intranet should be the place where all employees start their day - grabbing a snapshot of key updates, moments and conversations before they settle into their flow of work. The modern intranet is the umbrella for the 'Digital Workplace' and both need to work together for the optimum 'digital employee experience'. The latest definition of the ‘Digital Workplace’ sounds something like … ‘a set of tools, platforms and environments that enable workers to do their work in more engaging, collaborative and productive ways’. It encompasses personal, team, company and external ways of working.

The many tools of the digital workplace though designed for specific needs are often only ‘connected’ through the flow of work. The goal of the modern intranet is to act as a personal doorway to those entering the virtual workplace of tomorrow. These digital solutions seek to improve four key areas of the employee experience: communication, contribution, learning and empowerment. Each of these being informed by the people, culture and understood goals of the organisation.

Owing to their versatile capabilities, modern intranets can be adapted to a variety of shared business scenarios and cover a multitude of critical organizational needs, such as full-cycle document management, digital content storage and sharing, mundane workflows and approvals, powerful AI search alongside discovery of knowledge and expertise. Underlying team collaboration (the often siloed 'engine rooms') supports everyday business activities, where outputs, news updates and learnings can be shared through a formal company-wide publishing model – a mechanism to 'level-up' colleague awareness.

Intranets integrated with social features can enable conversations, connection and problem solving at scale. Digital communities whether business or social can enable interaction across time zones, help reduce the isolation of remote working or leverage the life experience of colleagues outside of their given job role. Being able to ask a question of anyone across your company creates moments of serendipitous discovery and human connection unheard of in past work environs.

The digital workplace and rebooted modern intranet work in tandem with multi-tiered approaches to communication, collaboration and connection for individuals, teams, the organisation and external partners.

We are Penguin Random House UK: part of the world's leading trade publisher, Penguin Random House. We seek out and champion brilliant voices from across the globe, bringing their stories, ideas and writing to audiences everywhere. With over 50 independent imprints across nine publishing houses, we are the UK's largest publisher. We have over 2,000 employees across two publishing sites in London, two distribution centres in Frating and Grantham, and our archive and library in Rushden. We work with the best talent from within the industry and beyond, with publishing experts supported by dynamic teams specialising in Technology, Digital, Finance, Data and Sales – to name but a few. Collaboration, creativity and innovation lie at the heart of what we do. In a market which is constantly changing, we are stretching the definition of the word publisher: working with talent across the creative spectrum - from TV production companies to A-list audiobook narrators - to connect with more readers than ever before, both through and beyond the book.