I'm responsible for the solution design of different service elements within the Nokia implementation of Microsoft Office365. The 0365 suite is deployed and available to all Nokia employees (+130k users).
I work in strong collaboration with the Enterprise architects, service Owners and project managers and ensures the O365 service stability and its evolution. I'm part of the End User Computing team and responsible to:
- Propose, create and maintain solutions best fitting to the business problems and need
- Support the IT Service owner in order to ensure stable operations (e.g. by performing accepting tests, reviewing solutions proposed by the Providers, coordinate complex problem resolution cases etc.)
- Monitor new O365 services/features coming up (technology intelligence) and validate their impact on the existing services
- Drive enhancements in collaboration with project manager or service owner
- Act as specialist in the team, who serves as best practice resource within the organization and is recognized as an expert
- Work in strong collaboration with the IT security team and Nokia IT departments
- Make sure documentation is available for the design of the solution

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