Case Study
Monday, June 30
02:20 PM - 02:45 PM
Live in Berlin
Less Details
We have built our chatbot, EnerfitGPT with Azure/OpenAI a while ago. However, after having done extensive research, we realized that some of the content in out platform is not as well covered or outdated. This led us to rethink our content strategy when it comes to governance and ownership. We have made a decision that content ownership belongs to the respective business units, as well as made rules that define when content expires – and what needs to be done so it doesn’t. But this is just the beginning of a larger redesign strategy.
In this presentation you will learn:
Kerttu is a skilled Digital Workplace Service Manager at Eesti Energia, where she has been leading digital workplace solutions since June 2022. With expertise in Mac Management, Microsoft Copilot, and various digital tools, she enhances workplace efficiency and employee experience through modern technology solutions.
Before stepping into her current role, Kerttu worked as a Junior Software Developer Intern, gaining hands-on experience in software development and IT systems. Her diverse background also includes over eight years of experience as a Swim Coach at MyFitness, showcasing her leadership and mentoring abilities. Additionally, she has worked as a Summer Trainee at Estravel and a Programming Teacher for young students at Gustav Adolfi Koolituskeskus, demonstrating her passion for technology and education.
With a well-rounded skill set in IT, software development, and coaching, Kerttu brings a unique blend of technical expertise and leadership, driving impactful digital workplace innovations.